Spearheaded by our Eticas team, the new algorithmic audit underscores Koa Health’s unwavering dedication to ensuring not only the effectiveness but also the ethical integrity of its groundbreaking solutions.
Koa Health was founded in 2012 and is headquartered in Barcelona, Spain. Their mission? To use the latest technologies to provide simple mental health support, with the ultimate goal of improving people’s mental well-being. This intersection between health and technology has implications that are not lost on Koa, which has been working with Eticas since 2021 to ensure technological efficiency, security, and transparency in its services.
After the first audit carried out in the period 2021-2022, the last 2023 audit resulted in a 24% improvement.
This substantial improvement underscores the company’s dedication to refining its digital health solutions, particularly in areas such as bias reduction in measurement and data visualization. The positive trajectory reflects a proactive commitment to ethical standards and user well-being, reinforcing Koa Health’s position as a conscientious industry player.
Auditing systems, especially for companies like Koa Health in the digital healthcare sector, is of paramount importance for several crucial reasons:
Bias Detection and Mitigation
Knowing that a company is committed to ethical practices and undergoes regular audits can enhance customer satisfaction. Users are more likely to engage with and continue using products that prioritize their well-being and privacy.
Legal and Regulatory Compliance
Industry Leadership and Innovation
The success of Koa Health and Eticas serves as a beacon for the broader industry, emphasizing the importance of ethical considerations when developing mental health solutions. General best practices include regular ethics audits and oversight to limit biases, secure the ethical treatment of user data, and ensure compliance with current and upcoming legislation. As technology continues to play an increasingly influential role in our lives, it becomes more necessary than ever to prioritize the safety and well-being of users.